Orders
Purchase Orders (Institutions/Corp)
Purchase Orders (Institutions/Corp)
Purchase Orders
Need a Purchase Order? No problem... we can do that!
A purchase order is a document that is sent by a school, college, university or business to HeatTreatNow.com that includes an offer to buy something but, does NOT include payment. Additionally, by sending a purchase order, you are NOT committed or charged for the item... it's just a great place to start!
When we officially "accept" your purchase order, it means that HeatTreatNow, LLC. acknowledges/confirms its acceptance of the terms (price, quantity, payment terms, etc.) thus creating a contract between the two parties. After the purchase order has been accepted, HeatTreatNow, LLC. will send an invoice so it can be paid according to its payment terms (e.g. net 30).
So, if you are a school, college, or university... please fill out and submit our School Purchase Order Specification Worksheet. And, if you are a business, just give us a call... we are always glad to assist!
Here is a small sample of the Colleges and Universities we have worked with over the past 18 years!
Arizona State University
Lewis & Clark Community College
UC Santa Barbara
Baylor University
Louisiana State University
University of Alaska
Beacon College
Marshall University
University of Arizona
Bowling Green State University
Michigan State University
University of California, Irvine
Brigham Young University
Missouri State University
University of Cincinnati
Bucks County Community College
MIT
University of Illinois
College of the Siskiyous
Napa Valley College
University of Massachusetts
Duke University
Nova Southeastern University
University of New England
Ferrum College
Oregon State University
University of South Carolina
Fresno State University
Portland State University
USC
Harrisburg Area Community College
Rhodes College
UTSA
Harvard University
Rochester Institute of Technology
University of Vermont
Houston Community college
San Diego State University
University of Washington
Hudson Valley Community College
Santa Monica College
University of Wisconsin
Idaho State University
Seton Hall University
Virginia’s Community Colleges
Kalamazoo Valley Community College
Texas A&M University
Washburn Institute of Technology
Lees-McRay College
Texas Tech University
Lehigh University
The University of Iowa
Order Cancellation
Order Cancellation
Orders may be canceled within 3 business days without penalty.
After 3 business days there is a cancellation fee of 25% of the sale price. The manufacturers have ordered parts for your item, employees have been paid to build it, equipment, buildings, tools, and machinery, have been put into place to make it happen.
Orders canceled that contain the following features have a 50% cancellation fee:
- Operating voltages other than 120V and 240V (this means 208V, 100V, 200V, 220V etc.)
- Multi-phase, non-single phase designs (this means 2 phase, 3 phase, 380V, 400V, 415V, etc.)
- Special/Custom features (door changes, multi-zones that are non-standard, custom configurations, etc.)
- 28+” diameter models (mfrs. determination)
- Oval models (mfrs. determination)
- Manually operated models
All requests for cancellation must be received in writing via email to customerservice@heattreatnow.com. Cancellation requests via phone will not be accepted.
Waivers of penalty are at the sole discretion of the unit manufacturers and are implemented by Heattreatnow, LLC., and are determined on an individual basis. If a waiver is granted, a processing and administration fee of 8% will be deducted from the refund.
(These policies and procedures are at the sole discretion of the kiln manufacturers and Heattreatnow, LLC., and are subject to change.)
Returns
Returns
Before returning merchandise, YOU MUST call for authorization and instructions as we will need to obtain a "Return Goods Authorization" from the manufacturer. No cash refunds.
All returned merchandise is subject to a restocking charge. Units may only be returned within 5 days of delivery, after 5 days no returns will be processed.
There is a 25% restocking fee + shipping and handling both ways for returned or refused shipments on the following products:
- All non-oven/furnace products
- Oven/Furnace/Kiln models that are built in 120V or 240V single phase design (except as noted below)
There is a 50% restocking fee + shipping and handling both ways for returned or refused shipments on the following products:
- Operating voltages other than 120V and 240V (this means 208V, 100V, 200V, 220V etc.)
- Multi-phase, non-single phase designs (this means 2 phase, 3 phase, 380V, 400V, 415V, etc.)
- Special/Custom features (door changes, multi-zones that are non-standard, custom configurations, etc.)
- 28+” diameter models
- Oval models
- Manually operated models
Restocking fees do not include shipments that are refused for damage that isn't signed for by the consignee. However, if freight is refused for damage and there is none, restocking fees will apply. This determination will be at the sole discretion of the manufacturer.
Parts have a restocking fee of 25%+ shipping if you need to return them, so shop wisely! Shipping fees will not be refunded.
(These policies and procedures are at the sole discretion of the kiln manufacturers and American Commercial Furnace, Inc., and are subject to change.)
General FAQ
How do I place an order?
How do I place an order?
When you find an item you wish to purchase click the "add to cart" or "add to wishlist" button. This will take you to your shopping cart page, where you can change the quantity, continue shopping or check out.
How is Sales Tax calculated?
How is Sales Tax calculated?
The amount of tax charged depends upon many factors including the type of item purchased, and the destination of the shipment (shipping address). Items sold byHeat Treat Nowor its subsidiaries, and shipped to destinations in the state of Texas are subject to tax. If an item is subject to sales tax, it is generally calculated on the total selling price of each individual item. In accordance with state tax laws, the total selling price of an item will generally include item-level shipping and handling charges. The tax rate applied to your order will generally be the combined state and local rate for the address where your order was shipped. Therefore, the sales tax rate applied to your order may be different for an order shipped to your home address than it is for an order for the very same items shipped to your work address. No sales tax is charged when purchasing gift certificates; however, purchases paid for with gift certificates may be subject to tax.
What is the effect of the Internet Tax Freedom Act?
What is the effect of the Internet Tax Freedom Act?
Companies selling over the Internet are subject to the same sales tax collection requirements as any other retailers. Remote sellers (including Internet retailers and catalog companies) are generally required to collect taxes where they have a physical selling presence. If they do not have any such presence, they are not required to collect sales taxes. The Internet Tax Freedom Act (ITFA) has been renewed through October 31, 2007. Please note, the ITFA was primarily intended to prevent state and local governments from imposing new or discriminatory taxes on Internet transactions and on Internet access. Despite the name of the Act, ITFA does not preclude state and local governments from imposing existing sales tax collection requirements on companies selling over the Internet.
What is your privacy policy?
What is your privacy policy?
AtHeat Treat Now, we are committed to protecting your privacy. We do not sell your personal information to others. When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date in order to process your order. We may also use the information to send you information about upcoming events and special sales at Heat Treat Now.