Preparing For Delivery (Free/Flat Rate)
Our Free and Flat Rate Delivery is a basic service that DOES NOT include unit setup, placement, uncrating, or disposal of crating and packaging materials. Free and Flat Rate delivery services are priced for the continental US only. All other US states, territories, Canada, and Mexico, as well as international destination addresses will need to be quoted. Please see this page for additional international shipping information.
Additional delivery charges could occur for delivery addresses that are not accessible by lift-gate truck or commercial vehicles. An example of this type of situation would be an address located on a winding dirt road on the side of a mountain or an extra-long driveway. Shippers make these determinations, not the team at HeatTreatNow.com. We will contact you if/when we become away that this has occurred.
Please note that your shipment will arrive on a 30 - 50ft long 18-wheeler.
These trucks cannot access every road in the US and cannot travel on gravel roads or driveways. To avoid extra charges, you may choose to pick up your equipment at your local freight terminal or, you could meet the driver and receive your unit at a designated location.
Heat Treat Now does not provide additional freight services.
If you require additional delivery options, please connect directly with the shipper or a private contractor. The team at HeatTreatNow.com. cannot be held responsible for any damages, due to the additional delivery services. If you ask for additional delivery services at the time of delivery and those services are rendered, you WILL be billed for them.
Heat Treat Now does not pay for freight storage fees.
If you become unavailable for delivery, please notify us via email prior to the shipment of your order so we can make the appropriate accommodations. If the team at HeatTreatNow.com. is not notified in writing prior to shipment, storage fees and/or return freight will become the responsibility of the customer.