Shipping to Alaska, Hawaii, Canada & Internationally

All of our shipping estimates are based on the Continental US 48 States.

If you live in Alaska, Hawaii, or Canada, we will provide an additional freight quote for direct shipping, OR you can choose to ship to a freight forwarder in the US48, and pay them directly for their services.

Okay, so what's a freight forwarder? 

The business dictionary online defines it as.... "Firm specializing in arranging storage and shipping of merchandise on behalf of its shippers. It usually provides a full range of services including: tracking inland transportation, preparation of shipping and export documents, warehousing, booking cargo space, negotiating freight charges, freight consolidation, cargo insurance, and filing of insurance claims. Freight forwarders usually ship under their own bills of lading or air waybills (called house bill of lading or house air waybill) and their agents or associates at the destination (overseas freight forwarders) provide document delivery, de-consolidation, and freight collection services."

So who should I call?

Alaska & Hawaii: We'll ship to the terminal specified for your shipper. Most Alaska shipments will go to the marine terminals in Seattle or Fife (Tacoma) Washington. Shipments to Hawaii typically leave from Los Angeles or Oakland, California, and Washington or Oregon.

For Alaska and Hawaii, we've worked with the following companies and had great results:

Canada: For shipping to Canada we'll include the invoice with the shipment and make sure the customs forms are included too. Remember, in addition to the shipping, you'll need to pay your duties/taxes too. The easiest ways to get this accomplished is by using Gateway Custom Brokers. They have the capability of clearing shipments from Halifax to Victoria. 

For Canada, we've worked with the following companies and had great results:

Freight Forwarders will need: The weight of the item and the dimensions of the package. For 240V kilns, check the shipping weight on our website on the kiln you want and then give the freight forwarder the dimensions of 36" x 40" x 36" that will give you a close idea of your freight costs. For 120V kilns, do the same weight check, and use the dimensions of 24"x26"x30".

Now that you have your quote you are ready to buy your kiln. Please note on the purchase where to ship the kiln and, of course, you can send us an email if you have questions! Please let us know if you have a quote number from your freight forwarder and we'll place that on the shipping information. It will make it easier for them to get the package to you.

IMPORTANT TO KNOW: If you are ordering a larger unit, there will be CRATING FEES for all larger OLYMPIC kilns going to Alaska, Hawaii, Puerto Rico, and South America, Mexico, Off Shore Islands, Etc. As of 11/15/2021 that fee is $200. Other manufacturers may also impose a fee based on the size of the kiln, the route, and the destination. These fees will be handled on a case by case basis. HeatTreatNow, LLC will inform you if/when the manufacturer informs us of any additional charges.

INTERNATIONAL SHIPPING ships directly to customers in the United States and Canada only. OR you may choose to pull the freight directly from the manufacturer's dock.  We are happy to assist!
We will ship outside of the US and Canada through a freight forwarder only. If your freight forwarder is located in the US 48 contiguous states. Border fees, customs, and taxes are the responsibility of the buyer typically cannot be paid through Heat Treat Now, LLC. Customers will need to secure and pay their own freight forwarder. Heat Treat Now, LLC. cannot provide a freight forwarder for you. (We're here to help if you need some guidance.)
Heat Treat Now, LLC can only insure any damages, repairs, or replacement of kilns/ovens or other units we sell, shelves, or accessories from the point of pick up at the manufacturer's dock to the first delivery point at the freight forwarder.
Once a unit has been delivered, accepted, inspected, and signed for at the freight forwarder, the items will longer be covered under the original shipper's insurance coverage. The signature of acceptance at the freight forwarder signifies full acceptance of the shipment. Acceptance of the delivery at the freight forwarder requires visual inspection of the delivery. Failure to do so at the freight forwarder does not negate their responsibility.
The freight forwarder must then insure and cover any and all claims from their location to the final destination. Heat Treat Now, LLC and the equipment manufacturer will accept no responsibility for damages unreported past the point of the freight forwarder's acceptance of the merchandise.
If you'd like to place an order, please let us know and we'll be happy to assist. (210) 446-9976 or email